Availability Tiers
I
24 Hours
Peak latency
- AvailabilityMon-Fri 9:00-17:00
- Out of Hours Requests5/mo
- Avg. Response12 hrs
II
12 Hours
Peak latency
- AvailabilityMon-Fri 9:00-23:00
- Out of Hours Requests100/mo
- Avg. Response2 hrs
Best Available
III
8 Hours
Peak latency
- AvailabilityMon-Sun 9:00-23:00
- Out of Hours RequestsUnlimited
- Avg. Response15 min